Refund Policy
1. Overview
At Zoom Mandir, we strive to ensure our community is satisfied with our products and services. This policy outlines the conditions under which refunds may be issued.
2. Physical Products (Store)
For physical items purchased through our store, you may request a return or exchange within 7 days of delivery. The item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Digital Products and Services
Most digital products and donations are non-refundable. However, if you experience technical issues that prevent you from accessing a paid service, please contact us for assistance.
4. Refund Process
To initiate a refund request, please contact us at support@zoommandir.com with your order details. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
5. Exceptions
Refunds are not applicable to donation-based services or items explicitly marked as "non-refundable" at the time of purchase.
Last Updated: May 2026